City of Cape Town Customer Care Services
BESKRYWING: |
In September 2003, the City of Cape Town launched a new Contact Centre. The Centre handles queries regarding municipal services and accounts. The Contact Centre handles over 4 500 calls per day, most of which are received between 08:00 and 11:00 in the morning. The core services that the Contact Centre handles are around:
The Contact Centre will direct queries about other matters to the appropriate Departments. Typical matters handled by the Contact Centre include:
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VOORSKRIFTE: |
If you have any questions regarding your municipal accounts you can call the Contact Centre on 086 010 3089 between 08:00 and 16:30 on week days.Other customer care services are provided by 193 officials at the City's 108 cash offices. You can also fax your queries to 0860 10 30 90 or email accounts@capetown.gov.za. |
VERSKAF DEUR:
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STAATSLIGGAAM:
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Stad Kaapstad |
Die inhoud van hierdie bladsy is laas op 29 Junie 2004 hersien