DESCRIPTION: |
Dial-a-Ride is a transport service for people for whom other forms of public transport are not suitable as a result of their special needs. It is funded by the City of Cape Town, the Provincial Government of the Western Cape and the National Department of Transport. It is operated by iKapa Tours & Travel (Pty) Ltd. Anyone who lives in the municipal area of Cape Town and cannot use other forms of public transport because of a visual impairment or a physical disability can use Dial-a-Ride. The service operates 7 days a week between 06h00 and 19h00. Generally bookings will be accepted on a first come, first served basis not more than seven working days in advance of the day of the trip and not less than one working day before the trip. However, if you need to travel regularly to and/or from work, a repeat booking can be made on a month-to-month basis for up to six months. For information on the Dial-a-Ride conditions of carriage see the Dial-a-Ride brochure. |
INSTRUCTIONS: |
To register to use Dial-a-Ride, you need to complete an application form and send it to Dial-a-Ride, PO Box 102, Observatory, 7935. Your application will be assessed based on whether or not you are able to make use of other forms of public transport. If you cannot download the form, you can get it from:
To book a trip or make enquiries, phone the Dial-a-Ride toll-free number 0800 600 895. If you wish to lodge a complaint regarding the Dial-a-Ride service, you can contact the Metro Transport Information (MTI) Call Centre toll free on 0800 65 64 63. |
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GOVERNMENT BODY:
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Public Transport (Department of Transport and Public Works, Provincial Government of the Western Cape) | |||
PRICE: |
The municipal area of the City of Cape Town is divided into 9 zones as indicated on the map. The costs are worked out depending on how many zones you travel through.
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Cape Gateway is a government service aimed primarily at citizens of the Western Cape, providing information on local, provincial and national government |  |