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The City of Cape Town Public Complaints Commission
DESCRIPTION:
The City of Cape Town Public Complaints Commission (also known as the Ombudsman) deals with complaints around the conduct of City of Cape Town officials towards the public. This includes instances of abuse, unjust or unfair decisions or behaviour and alleged mal-administration. You can also lodge complaints about lack of responsiveness, failure to prevent corruption and lying to the public.
INSTRUCTIONS:
You can send complaints to:
P.O. Box 298, Cape Town

Or visit the office:
5th Floor, Civic Centre, Cape Town
Monday to Friday, 08h00 - 16h30

Detailed information on the Public Complaints Commission is available on the City of Cape Town website including information on:

If you require further information, you can contact:
Carla Fredericks
Tel: 021 400 5487
Fax: 021 400 5952
Carla.fredericks@capetown.gov.za
PROVIDED BY:
GOVERNMENT BODY:
City of Cape Town
The content on this page was last updated on 8 March 2006
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