1. The severity and spread of the winter storms will ultimatelydetermine which areas are most at risk.
2. The following areas are most likely to experience flooding:
- Informal settlements on the Cape Flats
- Areas within or adjacent to stormwater ponds
- Areas adjacent to rivers, canals and wetlands
- Areas below mountain slopes denuded by fires
- Trapped low-lying areas without adequate overland water flowroutes
3. Based on past experience, the City estimates that some 5 000 informal dwellings could be affected should Cape Town experience average winter conditions during 2006. This number could rise in the event of highintensity storms.

1. Ensuring that the City's stormwater drainage close to burnt out areas are cleaned and kept clean. This includes stream intakes, gullies, catch pits, open ditches and piping. A first round of cleaning of all theaffected areas has already been completed and a second round isunderway. Further, after each rainstorm inspections are done and blockedand even partially blocked facilities are cleared.
2. The Roads and Stormwater depots and three cleaning contractors are on 24 hour alert to react immediately to flooding and mudslides. The TableMountain National Park will also supply emergency crews once alerted.

1. Pro-active maintenance (mainly cleaning) of stormwater facilities by means of contracted services
2. Reactive maintenance work, such as response to flood incidents isgenerally undertaken by the Roads and Stormwater Department'smaintenance depots
3. Informal settlements - current maintenance interventions underway tomitigate potential flood impacts. Maintenance efforts focus on theformal drainage systems either surrounding or within the varioussettlements
4. Primarily focus on improving stormwater maintenance practice and toensure equity in the distribution of resources
5. Additional contractor teams has been established to assist withinspecting and clearing out critical stormwater systems, ie - trashscreens, in & outlets, intakes before or after a rainfall event

1. Communication campaign consisting of:
- News releases
- Workshops with stakeholders
- Letters to residents of potential flood risk areas
- Information notices to organisations
- Personal visits
- A trilingual brochure called "Protect Yourself from Floods" has beendistributed to residents within high-flood risk areas, as well as fireand flooding preparedness education sessions with many of thecommunities.
2. In consultation with local community structures every effort is beingmade to warn all high-risk flood-prone settlements of their status andto encourage them to relocate elsewhere.

1. General:
- Waterproof your roof
- Secure your roof and remove any loose material on your property incase of gale force winds
- Check that stormwater systems around your home and in yourneighbourhood are clean and working well. Report blocked or damagedstormwater systems to the City.
2. Informal areas:
- Ensure that water can drain away from your house
- Move to higher ground if you are staying in a flood-prone area
3. Formal areas:
- Check that gutters, downpipes, drains and furrows on your propertywill allow free flow of stormwater
- Remove dead or damaged branches from trees
- Secure garden furniture that can be blown over or damaged by the wind

All Hours Roads and Stormwater
086 010 3054

Dial 107 if you are calling from a Telkom phone or
021 480 7700 if you are calling from a cellphone.

1. Victims are registered according to a standard procedure whereby City officials, the Ward Councillor, Subcouncil Manager, community leaders and representatives of the affected people work as an area disaster team.
2. This team then determines the short term needs such as shelter andsocial relief.
3. Suitable shelter is then arranged at community halls if required.
4. Depending on the nature of the incident, the City may implementengineering works to stabilise the situation, reduce flooding and firerisk, and to facilitate reconstruction.
5. Human Settlement Services can provide basic building materials toinformal settlement residents where structural damage occurs.

1. The area disaster team oversees the registration process.
2. The name of the head of each affected family will be linked to a plotor dwelling
3. The number of people per family is then recorded
4. Each family receives a unique number to control the allocation ofshelter, blankets, food, etc

1. Donations are used when available
2. The City provides community facilities for temporary shelter
3. The City co-ordinates the dissemination of blankets, clothes and foodwith registered NGOs, with financial assistance from provincialgovernment
4. Depending on the damage caused, the City may provide basic buildingor waterproofing materials
5. The City will provide filler material where filling of depressionscan alleviate flooding, or where the raising of floor levels will reducethe ponding of water inside homes.

The multi-disciplinary team dealing with flooding will assess everysituation upon receiving information via the emergency call centre orthe City's flooding reporting number. Contact will be made withcommunities in this process.

In the event of a life- or property threatening emergency
Contact 107 from a Telkom phone or
021 480 7700 from a cellphone.