Perceptions of Government Performance and Service Delivery: A Population Survey of the Western Cape

Provincial Treasury (Provincial Government of the Western Cape)

SUMMARY

In 2005 the Provincial Treasury commissioned Idasa, the Institute for Democracy in South Africa, to design, conduct and analyse the results from this study.

The study tries to asses the following:

Do the iKapa Elihlumayo strategies adequately target the major socio-economic challenges and problems in government service delivery seen as most critical to citizens?
Do citizens see the strategic approaches adopted in the iKapa Elihlumayo strategies as acceptable and effective?
Do senior government officials and civil society leaders think that foundations of the various iKapa Elihlumayo strategies are sound and that they are being adequately developed?

A Population Survey of the Western Cape

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The content on this page was last updated on 1 June 2007

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