City of Cape Town Water Services

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DESCRIPTION:

The local authority is responsible for controlling the water supply to houses in the area.

The City provides tips on how to save water and information on the free water service.

The City of Cape Town also provides weekly information on the levels in the Wemmershoek, Steenbras Lower, Steenbras Upper, Voelvlei and Theewaterskloof dams.

The City is also responsible for ensuring the quality of water. As part of this responsibility they:

Investigate and respond to public complaints and concerns regarding water quality.
Promote and emphasize the health importance of water supply services to informal communities located within the City of Cape Town.
Take water samples and analyse this to find out what bacteria and chemicals are in the water.
Investigate the possible causes of water pollution and take action to resolve the problem.

INSTRUCTIONS:

To report a burst or leaking pipe contact:

Blaauwberg: 021 550 1372
Cape Town: 021 799 5224
Helderberg: 021 850 4455
Oostenberg: 021 980 6010
South Peninsula: 021 703 3070

For information on your water account contact:

Atlantis: 021 573 7180
Belville: 021 918 2801
Cape Town: 021 400 4910
Durbanville: 021 970 3087
Goodwood: 021 590 1459
Gordon's Bay: 021 850 4000
Lwandle: 021 845 8218
Macassar: 021 850 4000
Mamre: 021 576 1073
Milnerton: 021 550 7751
Nomzamo: 021 845 8413
Oostenberg: 021 980 1400
Parow: 021 938 8388
Somerset West: 021 850 4000
South Peninsula: 021 710 8000
Strand: 021 850 4000

To make a complaint about the quality of recreational or drinking water, complete the complaints form and submit it at your nearest environmental health office.

PROVIDED BY:

GOVERNMENT BODY:

City of Cape Town

The content on this page was last updated on 10 February 2004

Cape Gateway is a government service aimed primarily at citizens of the Western Cape, providing information on local, provincial and national government