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You can apply for the care dependency by filling in an application form at your nearest District Welfare office or counter service point of a District Office. You do not need to pay anything to make the application. The application process should not take longer than two hours. You will be interviewed, have your fingerprints taken, and given information on whether you qualify for the grant. You will also need to show certain documents and provide some information, including: - Your South African identity document (ID), which must be bar-coded.
- The child's birth certificate, which must have an ID number.
- A medical report for the child, which must say what the child is able to do. This is known as a functional assessment.
- If you are the foster parent of the child, the court order making you the foster parent.
- Proof of your marital status, such as a marriage certificate, divorce papers, or a death certificate of your spouse, or a sworn statement (affidavit) if you have never married.
- Proof of the income for you and your spouse, such as UIF card ('blue card'), wage certificate, or pension details.
- Proof of the income of the child.
The money can be paid out in cash on specific days at a Pay Point, or you can get the money paid electronically into your bank account. Remember that normal bank charges apply to any money going in and out of your bank account. You can decide to change the payment method at any time by filling in a form at a Welfare office, but the change will only happen a month later. It will take about thirty working days for your application to be processed and checked and either approved or refused. You will get a letter saying whether your application has been approved or refused, and if it is refused the letter will tell you how to appeal. If it is approved, you will start getting payments within three months. The payments will be backdated to the day you applied for the grant. You can find out what has happened to your application and when you can expect payment by telephoning the South African Social Service's (SASSA) toll-free helpline on 0800 601 011. The grant will be cancelled if you die, if the child dies, if the child is admitted into psychiatric care or rehabilitation centre or any other institution, or when the child turns 18. Once the child turns 18, the child can apply for a disability grant. Your grant will be reviewed from time to time to check this. You must inform SASSA of any changes in your or your child's circumstances. GENERAL ENQUIRIES: National Department of Social Development
South African Social Security Agency (SASSA) Toll-free help line: 0800 601 011 for information on: - Pay-out dates.
- Qualifying rules for all government grants.
- District office addresses and contact numbers.
- For help with what has happened to your application.
- How you can also report any fraud or corruption.
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