The aim of the Department of Public Service and Administration is to lead the modernisation of the public service, by assisting government departments to implement their management policies, systems and structural solutions, within a generally applicable framework of norms and standards, in order to improve service delivery.

Some of the issues that the Department deals with are:

• HIV/Aids issues
• anti corruption
• batho pele
• client services (SDI)
• conditions of service
• e-government
• employment practice
• HR development
• IT projects
• job evaluation
• labour relations & negotiation
• learning networks
• remuneration
• senior management services
• transformation
• service delivery improvement.