Rental Housing Tribunal

DESCRIPTION:

USEFUL DOCUMENTS

ANNUAL REPORTS

LEGISLATION

Rental Housing Amendment Act

Regulations: Procedures and Staff Duties

Regulations: Unfair Practices

The Rental Housing Tribunal provides a free service to tenants and landlords in the Western Cape. Its main function is dispute settlement between tenants and landlords. (Read more on how to do this.)

Formed in 2001, the Tribunal consists of five members (including a chair and vice chairperson), appointed by the Provincial Minister of Housing, who have expertise in property management, housing development and consumer matters pertaining to rental housing. The Tribunal is assisted by the Support Component of the Directorate Housing Settlement.

The Tribunal seeks to:

Harmonise relationships between landlords and tenants in the rental housing sector.
Resolve disputes that arise due to unfair practices.
Inform landlords and tenants about their rights and obligations in terms of the Rental Housing Act.
Make recommendations to relevant stakeholders.

Its objectives are:

To promote stability in the rental housing sector in the Western Cape.
To create mechanisms to deal with disputes in the rental housing sector.
To facilitate, investigate, mediate and conduct hearings to resolve disputes.
To inform landlords and tenants of their rights and obligations should unfair and unlawful practices arise.

Hearings and mediations are help as close to the point of complaint as possible.

EMAIL:

sdewet@pgwc.gov.za

TELEPHONE:

086 010 6166

FAX:

021 483 2060

STREET ADDRESS:

Department of Housing, 27 Wale Street, Ground Floor, Cape Town

POSTAL ADDRESS:

The Western Cape Rental Housing Tribunal, Private Bag X9083, Cape Town, 8000

CONTACT PERSON:

Simone de Wet

OVERSEEING GOVERNMENT BODY:

Customer Relations and Communication (Department of Local Government and Housing, Provincial Government of the Western Cape)

The content on this page was last updated on 23 June 2008

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